Thank you for shopping with JORNAVEXIA. We strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not satisfied with your product, please review our refund policy below.
To be eligible for a refund, please ensure that:
Certain items are non-refundable, including:
To initiate a refund, please contact our Customer Service Team at [email protected] within the eligibility period. We will guide you through the steps necessary to process your return.
Once we receive your returned item and inspect its condition, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 7-10 business days.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
If you have any questions about our refund policy, please contact us at [email protected] or call us at (123) 456-7890. Our office is located at 123 Business St, Suite 456, Anytown, USA.